Emergency Contacts — Ellouise Tyrrell Property Management

What Counts as an Emergency? 

For after-hours emergencies that pose an immediate risk to your safety, the safety of others, or may cause significant damage to the property, please use the contacts listed below.

If you are unsure whether your situation constitutes an emergency, please err on the side of caution and make contact. We would always rather respond and assess than have a situation worsen overnight.

For repairs that are not emergencies, please submit a maintenance request through your tenant portal or contact our office during business hours. We'll log your request and keep you updated on progress.

Maintenance Request

​​​​​​Under NSW tenancy legislation, urgent repairs include issues such as:

  • burst pipe
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • break down of an essential service eg. heater, hot water system or air conditioning is not working
  • gas, electricity or water supply is not working
  • a safety-related device, such as a smoke alarm is faulting
  • fault or damage that makes the premises unsafe or insecure.

    Ellouise Tyrrell Property Management Sydney

    Life Threatening or Dangerous : 000

    Emergency Gas & Electricity : 13 34 66

    State Emergency Services: 13 25 00

    Plumber: 

    Scott – 0419 147 259

    Electrician: 

    Jake – 0411 603 725

    Locksmith: 

    Angelo – 0498 767 767

    Hot Water Systems: 

    Emergency Hot Water – 9344 6602

    Roofing: 

    ANZ Roofing – 9476 6466

    Appliances: 

    First Fix – 0405 115 209

    Glazier: 

    Scott – 0411 269 572

    Handyman:

    Parry – 0412 218 754

    Antenna's: 

    Chris – 0404 086 018