Strata FAQs

A strata plan is a legal document that divides a property into individual lots and common property. It shows the boundaries of each privately owned lot—such as apartments, townhouses or commercial units—as well as the areas shared by all owners, including driveways, gardens, lifts, stairwells and recreational facilities.

When a strata plan is registered, it creates an Owners Corporation (formerly known as a Body Corporate), which is responsible for managing and maintaining the common property on behalf of all lot owners.

Understanding your strata plan is important because it determines:

What you own and are responsible for maintaining.

What is considered common property and maintained by the Owners Corporation.

Your voting entitlements and unit entitlements.

How the strata scheme is legally structured.

If you're unsure about the boundaries of your lot or who is responsible for a particular repair or maintenance issue, your strata plan is one of the first documents to check. At Ellouise Tyrrell Property Group, our experienced strata professionals can help you interpret your strata plan and explain how it applies to your property.

Common property refers to all areas of a strata scheme that are shared by all lot owners and are not part of an individual lot. These areas are owned collectively by the Owners Corporation and are maintained for the benefit of everyone within the scheme.

Common property typically includes:

- Building exteriors and roofs

- Foyers, hallways and stairwells

- Lifts and shared corridors

- Driveways and visitor parking

- Gardens and landscaped areas

- Swimming pools, gyms and other shared facilities

- Shared plumbing, electrical and drainage infrastructure that services the building

The Owners Corporation is generally responsible for maintaining and repairing common property, with the costs funded through the strata levies paid by lot owners.

It's important to note that what is considered common property can vary from one strata scheme to another. The registered strata plan determines the boundaries between individual lots and common property, so it's always worth checking your plan if you're unsure.

If you have questions about maintenance responsibilities or whether a particular area forms part of your lot or the common property, the team at Ellouise Tyrrell Property Group is here to help.

An Owners Corporation is the legal entity automatically created when a strata plan is registered. Every person who owns a lot within the strata scheme becomes a member of the Owners Corporation.

The Owners Corporation is responsible for managing and maintaining the common property, ensuring the building complies with relevant legislation, and making decisions that are in the best interests of all owners.

Some of its key responsibilities include:

- Maintaining and repairing common property.

- Arranging building insurance (where required).

- Preparing and managing the strata budget.

- Collecting strata levies from lot owners.

- Enforcing the scheme's by-laws.

- Organising Annual General Meetings (AGMs) and other meetings.

- Planning for future maintenance through the Capital Works Fund.

Decisions are generally made by lot owners at general meetings or by the elected Strata Committee, which acts on behalf of the Owners Corporation between meetings.

An Owners Corporation plays an important role in protecting the value of the property, maintaining shared facilities, and ensuring the strata scheme operates efficiently and in accordance with NSW strata legislation.

At Ellouise Tyrrell Property Group, we work closely with Owners Corporations to provide professional strata management, expert guidance, and practical support, helping communities run smoothly and protecting the long-term value of their properties.

A Strata Manager is a qualified professional appointed by an Owners Corporation to assist with the day-to-day administration, financial management, compliance, and maintenance of a strata scheme. They work on behalf of the Owners Corporation to ensure the scheme is managed efficiently and in accordance with the Strata Schemes Management Act 2015 (NSW).

A Strata Manager provides expert advice and guidance while carrying out the decisions made by the Owners Corporation and the Strata Committee.

Typical responsibilities of a Strata Manager include:

- Managing the day-to-day administration of the strata scheme.

- Organising Annual General Meetings (AGMs), Extraordinary - General Meetings (EGMs), and Strata Committee meetings.

- Preparing meeting agendas, notices, minutes, and voting documentation.

- Managing the scheme's finances, including levies, budgets, and financial reporting.

- Coordinating maintenance, repairs, and contractor appointments.

- Arranging insurance and assisting with insurance claims.

- Providing advice on strata legislation, by-laws, and compliance requirements.

- Managing records, correspondence, and statutory documentation.

- Supporting the Strata Committee and helping owners understand their rights and responsibilities.

While a Strata Manager is responsible for the day-to-day management of the scheme, major decisions remain with the Owners Corporation. The Strata Manager's role is to provide professional advice, administer the scheme effectively, and implement the decisions made by the owners.

At Ellouise Tyrrell Property Group, our experienced Strata Managers take a proactive, transparent, and personalised approach to managing your property. We work closely with Owners Corporations and Strata Committees to protect your investment, maintain your building, and help create well-managed, thriving communities.

Managing a strata scheme involves much more than collecting levies and organising repairs. Owners Corporations have legal, financial, and administrative responsibilities that require specialist knowledge, strong organisation, and ongoing attention.

A professional Strata Manager helps ensure your scheme is well managed, compliant with NSW legislation, and operating in the best interests of all owners.

Benefits of Using a Strata Manager:

- Expert knowledge of strata legislation – Stay compliant with the Strata Schemes Management Act 2015 (NSW) and other relevant laws.

- Professional financial management – Budgets, levy collection, financial reporting, and trust accounting are managed accurately and transparently.

- Efficient maintenance coordination – Repairs are organised promptly using trusted contractors, helping to protect your property's value.

- Meeting administration – AGMs, EGMs, Strata Committee meetings, agendas, minutes, and voting processes are handled professionally.

- Insurance management – Assistance with arranging insurance, renewals, and claims when required.

- Dispute resolution support – Practical guidance to help resolve issues between owners, residents, and contractors.

- Time savings – Committee members can focus on making decisions rather than managing the day-to-day administration.

- Risk management – Professional advice helps reduce legal, financial, and compliance risks for the Owners Corporation.

- Peace of Mind for Owners

A proactive Strata Manager provides guidance, support, and expertise, allowing the Owners Corporation and Strata Committee to make informed decisions while ensuring the scheme operates smoothly.

Whether your scheme is a small townhouse complex or a large residential or mixed-use development, professional strata management can improve communication, simplify administration, and help maintain and enhance the long-term value of your property.

At Ellouise Tyrrell Property Group, we pride ourselves on delivering responsive, personalised strata management tailored to the needs of each community. Our experienced team works alongside Owners Corporations to provide expert advice, proactive management, and exceptional customer service every step of the way.

In New South Wales, the Owners Corporation is generally responsible for maintaining and repairing all common property within a strata scheme. This responsibility is set out under the Strata Schemes Management Act 2015 (NSW) and helps ensure the building remains safe, functional, and well maintained for all residents and owners.

Common property typically includes:

- Roofs and external walls

- Foyers, hallways and stairwells

- Lifts and shared corridors

- Driveways and pathways

- Gardens and landscaped areas

- Shared plumbing, electrical and drainage systems

- Swimming pools, gyms and other shared facilities

- The cost of maintaining and repairing common property is funded through the strata levies paid by lot owners.

Are There Any Exceptions?

Yes. While the Owners Corporation is responsible for most common property, there are situations where responsibility may differ. For example:

Some by-laws may transfer responsibility for the maintenance of certain common property items to an individual lot owner.

If damage to common property is caused by a lot owner, resident or visitor, that person may be responsible for the cost of repairs.

The registered strata plan and any applicable by-laws can affect maintenance responsibilities.

What About Property Inside My Lot?

As a general rule, lot owners are responsible for maintaining everything within the boundaries of their own lot, while the Owners Corporation is responsible for common property. However, determining responsibility isn't always straightforward, particularly with items such as windows, balconies, waterproofing, pipes, air conditioning systems, and utility services.

If you're unsure who is responsible for a repair, it's important to review the strata plan, the scheme's by-laws, and seek professional advice.

At Ellouise Tyrrell Property Group, we're here to help Owners Corporations and lot owners understand their maintenance responsibilities and ensure repairs are managed efficiently, fairly, and in accordance with NSW strata legislation.

One of the most common questions asked by lot owners is, "Who is responsible for repairs?" While the answer depends on your strata plan and any applicable by-laws, there are some general rules that apply to most NSW strata schemes.

Repairs Typically the Lot Owner Is Responsible For

As a lot owner, you are generally responsible for maintaining and repairing everything within the boundaries of your lot, including:

- Internal walls, paint and wallpaper

- Floor coverings such as carpet, tiles and timber flooring

- Kitchen cupboards, benchtops and appliances

- Bathroom fixtures, vanities and toilets

- Internal doors and door furniture

- Light fittings and power outlets within your lot

- Air conditioning units installed solely for your lot (unless otherwise stated by a by-law)

- Internal plumbing and electrical fixtures that service only your lot

Repairs Typically the Owners Corporation Is Responsible For

The Owners Corporation is generally responsible for maintaining and repairing common property, including:

- Roofs and external walls

- Foundations and structural elements

- Shared plumbing, drainage and electrical infrastructure

- Common area lighting

- Foyers, hallways and stairwells

- Lifts

- Driveways and pathways

- Gardens and landscaped areas

- Shared recreational facilities such as pools and gyms

- Building waterproofing where it forms part of the common property

Some Repairs Are Not Always Straightforward

Certain items can vary from one strata scheme to another, depending on the registered strata plan and any by-laws. These may include:

- Windows and window frames

- Balcony doors and balustrades

- Courtyards and exclusive-use areas

- Garage doors

- Waterproofing membranes

- Air conditioning systems

- Pipes, cables and utility services

In some schemes, responsibility for these items may be transferred to the lot owner through a registered by-law or determined by the location of the item within the strata plan.

When You're Unsure

If you're uncertain who is responsible for a repair, it's best to:

- Review your registered strata plan.

- Check your scheme's by-laws.

- Contact your Strata Manager for advice before arranging any work.

- Organising repairs without approval may result in unnecessary costs or issues with insurance or future maintenance.

At Ellouise Tyrrell Property Group, we're here to help you understand your responsibilities and ensure repairs are handled efficiently and in accordance with NSW strata legislation. If you're unsure who is responsible for a particular repair, our experienced team is happy to assist.

​Who's Responsible

Preventative maintenance is the proactive inspection, servicing, and repair of a building's assets before problems occur. Rather than waiting for something to fail, preventative maintenance helps identify potential issues early, reducing the risk of costly repairs, unexpected breakdowns, and safety hazards.

For strata schemes, preventative maintenance is one of the most effective ways to protect the value of the property, extend the life of building assets, and minimise long-term maintenance costs.

Why is Preventative Maintenance Important?

Regular preventative maintenance can:

- Reduce the likelihood of expensive emergency repairs.

- Extend the lifespan of building components and equipment.

- Improve the safety of residents and visitors.

- Help the Owners Corporation meet its legal obligations.

- Maintain the appearance and value of the property.

- Reduce disruptions caused by unexpected failures.

- Assist with budgeting by identifying future maintenance needs.

Examples of Preventative Maintenance

Preventative maintenance may include:

- Roof and gutter inspections and cleaning.

- Servicing lifts and automatic doors.

- Testing fire safety systems and emergency lighting.

- Cleaning and inspecting stormwater drains.

- Inspecting plumbing and electrical systems.

- Maintaining pools, spas and gym equipment.

- Pest control treatments.

- Pressure cleaning common areas.

- Painting and sealing external surfaces.

- Tree inspections and garden maintenance.

How Does It Benefit a Strata Scheme?

A well-maintained building is generally more attractive to buyers and tenants, requires fewer emergency repairs, and is often less expensive to manage over the long term. By addressing small issues before they become major problems, Owners Corporations can avoid significant repair costs and better protect the value of every owner's investment.

Preventative maintenance also supports effective long-term financial planning. When combined with a Capital Works Fund and a 10-year Capital Works Plan, it helps ensure funds are available for future repairs and replacements.

How Ellouise Tyrrell Property Group Can Help

At Ellouise Tyrrell Property Group, we take a proactive approach to building maintenance. We work closely with Owners Corporations, Strata Committees, and trusted contractors to develop preventative maintenance programs that keep properties safe, compliant, and well maintained.

Our goal is to help identify potential issues early, reduce long-term costs, and protect the value of your property for years to come.

Yes, you can renovate your lot, but not all renovations are treated the same. In NSW strata schemes, some work can be carried out without approval, while other renovations require approval from the Owners Corporation. Any changes to common property are subject to stricter requirements.

Before starting any work, it's important to understand what approvals are needed to avoid breaching the Strata Schemes Management Act 2015 (NSW) or your scheme's by-laws.

Renovations Within Your Lot

The level of approval required depends on the type of renovation.

Cosmetic Work

Cosmetic work generally does not require approval from the Owners Corporation. Examples include:

- Painting internal walls.

- Installing or replacing carpet.

- Hanging pictures or shelves.

- Replacing blinds or curtains.

- Installing built-in wardrobes.

- Replacing kitchen cupboards where plumbing or waterproofing is not affected.

Minor Renovations

Some renovations require approval from the Owners Corporation by ordinary resolution. Examples may include:

- Installing hard flooring such as timber or hybrid flooring.

- Renovating a kitchen where plumbing is relocated.

- Renovating a bathroom without affecting waterproofing or structural elements.

- Installing air conditioning.

- Electrical work that affects common property.

Major Renovations

Major renovations generally require formal approval and may involve special by-laws. These include work that:

- Alters common property.

- Affects waterproofing.

- Changes structural elements.

- Impacts the external appearance of the building.

- Changes or penetrates shared services.

Altering Common Property

Common property is owned collectively by all lot owners through the Owners Corporation. You cannot alter, remove, build on, or exclusively use common property without the appropriate approval.

Examples include:

- Installing pergolas or awnings attached to the building.

- Enclosing balconies.

- Installing skylights.

- Changing windows or external doors.

- Installing electric vehicle chargers connected to common property.

- Building decks or extensions on common property.

- Modifying shared plumbing or electrical infrastructure.

In many cases, these works require a special resolution of the Owners Corporation and the creation of a Common Property Rights By-law or Works By-law, which outlines responsibility for future maintenance and repairs.

Before You Start

Before commencing any renovation, you should:

- Speak with your Strata Manager.

- Check your scheme's by-laws.

- Confirm whether Owners Corporation approval is required.

- Obtain any necessary council or private certifier approvals.

- Ensure licensed and insured contractors are used where required.

- Starting work without approval may result in the Owners Corporation requiring the work to be removed or rectified at your expense.

Need Advice?

Every strata scheme is different, and the approvals required will depend on your strata plan, by-laws, and the type of work being undertaken.

At Ellouise Tyrrell Property Group, we can guide you through the approval process, explain your obligations, and help ensure your renovation complies with NSW strata legislation.

Responsibility for pruning or maintaining trees in a strata scheme depends on where the tree is located and who owns the land on which it is planted.

In most NSW strata schemes, trees located on common property are the responsibility of the Owners Corporation. Trees located within the boundaries of an individual lot are generally the responsibility of the lot owner, unless a registered by-law states otherwise.

Trees on Common Property

If a tree is growing on common property, the Owners Corporation is responsible for its ongoing maintenance, including:

- Pruning overhanging branches.

- Removing dead or dangerous limbs.

- Managing tree health and safety.

- Removing trees where necessary (subject to council approval if required).

- Ensuring trees do not create a risk to people or property.

- The Owners Corporation should engage qualified and insured arborists when significant pruning or tree removal is required.

Trees Within a Lot

If a tree is located entirely within the boundaries of your lot, you are generally responsible for its maintenance and pruning. However, before carrying out any major work or removing a tree, you should:

- Check your scheme's by-laws.

- Confirm whether council approval is required.

- Ensure the work will not affect common property or neighbouring lots.

What If Branches Overhang?

Overhanging branches can sometimes create disputes between lot owners and the Owners Corporation. Responsibility will depend on whether the tree is located on common property or within a private lot.

If the tree is on common property, the Owners Corporation is generally responsible for managing any overhanging branches. If the tree is within a private lot, the lot owner is usually responsible for maintaining it, although local council regulations may also apply.

Council Approval May Be Required

Many local councils have Tree Preservation Orders or vegetation protection policies that regulate the pruning or removal of certain trees. Even if the Owners Corporation or lot owner is responsible for the tree, council approval may be required before significant pruning or removal can take place.

Not Sure Who Is Responsible?

If you're unsure whether a tree is located on common property or within a private lot, the first step is to review the registered strata plan. Your Strata Manager can also help determine responsibility and advise on any approvals that may be required.

At Ellouise Tyrrell Property Group, we assist Owners Corporations and lot owners with maintenance responsibilities, contractor coordination, and navigating council and strata requirements to ensure tree maintenance is carried out safely, professionally, and in accordance with NSW legislation.

A by-law is a legally enforceable rule that governs how people live, work, and use property within a strata scheme. By-laws are designed to protect the rights of all residents, promote harmonious living, and ensure the shared property is used safely and respectfully.

When you purchase a lot in a strata scheme, you automatically agree to comply with the scheme's registered by-laws.

What Do By-laws Cover?

By-laws can regulate a wide range of matters, including:

- Keeping of pets.

- Noise and nuisance.

- Parking and the use of visitor parking.

- Use of balconies and courtyards.

- Renovations and alterations to lots.

- Use of common property.

- Waste disposal and recycling.

- Behaviour of owners, tenants and visitors.

- Security and access to the building.

- Smoking within the scheme.

Each strata scheme has its own set of by-laws, so the rules may differ from one building to another.

Can By-laws Be Changed?

Yes. The Owners Corporation can amend, add, or repeal by-laws to suit the needs of the community. In most cases, this requires a special resolution to be passed at a general meeting, and the new or amended by-law must then be registered with NSW Land Registry Services before it becomes legally enforceable.

What Happens if Someone Breaches a By-law?

If a resident, owner, or tenant breaches a by-law, the Owners Corporation may:

- Attempt to resolve the issue informally.

- Issue a Notice to Comply with a By-law.

- Apply for mediation through NSW Fair Trading.

- Seek orders through the NSW Civil and Administrative Tribunal (NCAT) if the issue remains unresolved.

The aim is always to resolve disputes fairly and maintain a positive living environment for everyone in the community.

Why Are By-laws Important?

By-laws help ensure everyone understands their rights and responsibilities while living in a strata scheme. They provide a framework for resolving disputes, protecting common property, and maintaining the safety, appearance, and enjoyment of the property for all residents.

At Ellouise Tyrrell Property Group, we help Owners Corporations, Strata Committees, and residents understand their scheme's by-laws, provide advice on compliance, and assist with drafting, amending, and enforcing by-laws in accordance with NSW strata legislation.

Yes. In New South Wales, most strata schemes are required to have a noticeboard located on the common property.

Under the Strata Schemes Management Act 2015 (NSW), the Owners Corporation must display a noticeboard in a prominent position where important information can be easily accessed by owners, residents, and visitors.

What Information Must Be Displayed?

The noticeboard should include key information about the strata scheme, such as:

- The name of the strata scheme.

- The strata plan number.

- The name and contact details of the Strata Managing Agent (if one is appointed).

- The name and contact details of a member of the Strata Committee or another nominated contact if there is no strata manager.

- Information about the location of the strata roll and records, where applicable.

Any other notices required under NSW strata legislation.

Where Should the Noticeboard Be Located?

The noticeboard should be installed in a prominent and accessible location on the common property, such as:

- The main foyer or entrance.

- A mailroom.

- A lobby or common hallway.

- Another area regularly accessed by owners and residents.

The aim is to ensure important information is readily available to anyone living in or visiting the strata scheme.

Why Is a Noticeboard Important?

A noticeboard helps the Owners Corporation communicate important information with owners and residents. It can be used to display:

- Contact details for the Strata Manager.

- Emergency contact information.

- Fire safety notices.

- Meeting notices and other statutory information.

- Building maintenance updates.

- Community notices approved by the Owners Corporation.

Keeping the noticeboard up to date helps improve communication, supports compliance with NSW legislation, and ensures residents know who to contact when issues arise.

How Ellouise Tyrrell Property Group Can Help

At Ellouise Tyrrell Property Group, we help Owners Corporations meet their legislative obligations by ensuring required information is available and up to date. If your scheme is unsure whether its noticeboard complies with NSW requirements, our experienced strata team is happy to provide advice and assistance.

Note: While a noticeboard is required for most strata schemes in NSW, the exact information that must be displayed can vary depending on the circumstances of the scheme and the applicable regulations.

Living in a strata community means everyone has a responsibility to comply with the scheme's by-laws. These rules are designed to ensure all residents can enjoy their homes safely, respectfully, and without unnecessary disruption.

If you believe a neighbour is breaching the by-laws, there are several steps you can take before the matter escalates.

Step 1: Speak to Your Neighbour

If you feel comfortable doing so, try speaking with your neighbour first. In many cases, they may not be aware they are causing an issue, and a friendly conversation can often resolve the problem quickly.

Step 2: Keep a Record

If the issue continues, keep a record of what is happening, including:

- The date and time of each incident.

- A description of the issue.

- Photos or videos where appropriate.

- Any communication you have had with your neighbour.

Having clear evidence can assist the Owners Corporation or Strata Manager if formal action becomes necessary.

Step 3: Contact Your Strata Manager or Strata Committee

If the matter cannot be resolved informally, notify your Strata Manager or Strata Committee. They can investigate the issue and determine whether a by-law has been breached.

Common complaints include:

- Excessive noise.

- Parking in visitor or common property areas.

- Unauthorised renovations.

- Pets not complying with the scheme's by-laws.

- Damage to common property.

- Improper storage of items on balconies or common property.

- Smoking in areas where it is prohibited.

Step 4: Formal Action

If a breach is confirmed and continues, the Owners Corporation may:

- Issue a formal warning.

- Serve a Notice to Comply with a By-law.

- Apply for mediation through NSW Fair Trading.

- Seek orders through the NSW Civil and Administrative Tribunal (NCAT), where appropriate.

The aim is always to resolve disputes as quickly and amicably as possible before legal action is considered.

Avoid Taking Matters Into Your Own Hands

It's important not to confront neighbours aggressively or retaliate. Allow the Owners Corporation and your Strata Manager to manage the issue through the appropriate processes. This helps protect everyone's rights and often leads to a more effective resolution.

We're Here to Help

At Ellouise Tyrrell Property Group, we understand that disputes can be stressful. Our experienced Strata Managers work closely with Owners Corporations, residents, and committees to resolve by-law issues fairly, professionally, and in accordance with NSW strata legislation.

If you're experiencing ongoing problems in your strata scheme, we're here to help guide you through the appropriate process and work towards a practical resolution.

Noise from hard flooring is one of the most common issues in strata living. If your upstairs neighbour has removed carpet and installed timber, laminate, hybrid, or tiled flooring, it may increase the amount of noise transmitted between apartments.

Whether the flooring is permitted depends on your strata scheme's by-laws and whether the appropriate approvals were obtained before the work was carried out.

Step 1: Check Whether Approval Was Required

Many NSW strata schemes have by-laws that require Owners Corporation approval before hard flooring can be installed. Some by-laws also specify minimum acoustic standards that must be met to reduce noise transfer between lots.

If you're unsure, contact your Strata Manager or Strata Committee to confirm:

- Whether approval was granted for the flooring.

- Whether the work complies with the scheme's by-laws.

- Whether any acoustic testing or certification was required.

Step 2: Speak With Your Neighbour

If you feel comfortable, consider speaking with your neighbour first. They may not realise how much noise is being transmitted and may be willing to work with you to reduce the impact.

Step 3: Report the Issue

If the problem continues, report it to your Strata Manager or the Strata Committee. Provide as much information as possible, including:

- When the noise occurs.

- The type of noise (footsteps, dragging furniture, dropped objects, etc.).

- How frequently it occurs.

- Any recordings or written records, if appropriate.

This information can help determine whether the issue is caused by a breach of the by-laws or whether further investigation is required.

Step 4: The Owners Corporation May Investigate

If there is evidence that the flooring was installed without approval or does not meet the required acoustic standards, the Owners Corporation may investigate the matter and, where appropriate:

- Request evidence that approval was obtained.

- Require acoustic testing.

- Issue a Notice to Comply with a By-law if a breach has occurred.

- Seek mediation through NSW Fair Trading.

Apply to the NSW Civil and Administrative Tribunal (NCAT) if the matter cannot be resolved.

Every Situation Is Different

Not all noise is considered unreasonable, and not every hard floor installation breaches a by-law. Each case depends on the scheme's by-laws, the approvals granted, the quality of the installation, and the level of noise being experienced.

Need Advice?

If you're experiencing excessive noise from an upstairs neighbour, Ellouise Tyrrell Property Group can help you understand your scheme's by-laws, determine whether the flooring was properly approved, and guide you through the appropriate steps to resolve the issue professionally and fairly.

Our goal is to help maintain a peaceful living environment while ensuring the rights and responsibilities of all residents are respected.

In most NSW strata schemes, you may need to notify or seek approval from the Owners Corporation before bringing a pet into your property, depending on your scheme's by-laws. However, an Owners Corporation cannot unreasonably refuse a pet simply because it has a blanket "no pets" policy. (NSW Government)

Before getting a pet, it's important to check your strata scheme's by-laws and understand the approval process.

Check Your By-laws First

Every strata scheme has its own by-laws relating to pets. These may require you to:

- Notify the Owners Corporation or Strata Manager that you intend to keep a pet.

- Submit a pet application with details about the animal.

- Comply with conditions relating to pets while on common property.

Many applications ask for information such as:

- The pet's breed, age and size.

- A recent photograph.

- Vaccination and microchip details (where applicable).

- Confirmation that the pet will be appropriately supervised and cared for. (NSW Government)

Can My Application Be Refused?

Under NSW strata laws, an Owners Corporation cannot refuse a pet simply because it has a blanket ban or because of the animal's size, breed or number in most circumstances. A pet can generally only be refused if it is likely to cause an unreasonable interference with other residents, such as being a dangerous or restricted dog or creating a significant nuisance. (NSW Government)

Your Responsibilities as a Pet Owner

As a pet owner, you should ensure your pet:

- Does not create excessive noise or nuisance.

- Is kept under control while on common property.

- Is cleaned up after immediately.

- Does not damage common property.

- Complies with your scheme's by-laws.

- Being a responsible pet owner helps maintain a positive living environment for everyone in the community.

If You're Renting

If you are a tenant, you may need both your landlord's consent and any strata approval required under your scheme's by-laws. These are separate approval processes. (NSW Government)

Need Help?

If you're unsure whether approval is required or need assistance understanding your scheme's pet by-laws, the team at Ellouise Tyrrell Property Group is here to help. We can guide you through the approval process and explain your rights and responsibilities under NSW strata legislation.

The Administrative Fund (also known as the Administration Fund) is one of the two main financial funds managed by an Owners Corporation in a NSW strata scheme. It is used to pay for the day-to-day operating and recurring expenses required to manage and maintain the property.

Every lot owner contributes to the Administrative Fund through their strata levies, ensuring there are sufficient funds available to keep the strata scheme operating efficiently throughout the year.

What Does the Administrative Fund Pay For?

The Administrative Fund is used to cover the routine costs of running a strata scheme, including:

- Strata management fees.

- Building insurance premiums.

- Cleaning of common areas.

- Gardening and landscaping.

- Electricity for common property.

- Fire safety inspections and servicing.

- Lift and automatic door servicing.

- Pest control.

- Minor repairs and routine maintenance.

- Accounting, banking, and administrative expenses.

These are the regular, ongoing expenses needed to maintain the building and ensure it operates safely and efficiently.

Who Pays Into the Administrative Fund?

All lot owners contribute to the Administrative Fund through their regular strata levies. The amount each owner pays is generally based on their unit entitlement, which is determined when the strata plan is registered.

The Owners Corporation approves the annual budget and sets the levy contributions required to fund the Administrative Fund.

Why Is the Administrative Fund Important?

A well-managed Administrative Fund allows the Owners Corporation to:

- Pay essential operating expenses on time.

- Maintain common property to a high standard.

- Meet its legal and financial obligations.

- Respond promptly to routine maintenance issues.

- Keep the strata scheme financially stable.

Without an adequately funded Administrative Fund, it can become difficult for the Owners Corporation to deliver essential services and maintain the property effectively.

How Is the Administrative Fund Different from the Capital Works Fund?

While the Administrative Fund covers day-to-day operating costs, the Capital Works Fund is used to pay for major repairs, replacements, and long-term maintenance projects, such as roof replacements, external painting, lift upgrades, and waterproofing.

Both funds are essential to the successful management of a strata scheme and work together to protect the value and condition of the property.

Need More Information?

Understanding how your strata levies are used is an important part of owning property in a strata scheme. If you have questions about your Administrative Fund, strata levies, or your Owners Corporation's finances, the team at Ellouise Tyrrell Property Group is here to help.

Our experienced strata professionals provide transparent financial management, clear reporting, and expert advice to help Owners Corporations across NSW remain financially secure and well managed.

The Capital Works Fund is one of the two main financial funds managed by an Owners Corporation in a NSW strata scheme. It is used to pay for major repairs, replacements, renewals, and long-term maintenance of the building's common property.

Previously known as the Sinking Fund, the Capital Works Fund helps ensure there is enough money available when significant building works are required, reducing the need for unexpected special levies.

What Does the Capital Works Fund Pay For?

The Capital Works Fund is used for large-scale maintenance and replacement projects that occur over the life of the building, including:

- Roof replacement or major roof repairs.

- External painting.

- Lift replacement or refurbishment.

- Waterproofing works.

- Driveway resurfacing.

- Replacement of common property windows and doors.

- Major plumbing and electrical upgrades.

- Retaining walls and fencing.

- Swimming pool and recreational facility upgrades.

- Renewal of shared infrastructure and building assets.

These are typically significant expenses that are planned well in advance.

Who Pays Into the Capital Works Fund?

Every lot owner contributes to the Capital Works Fund through their regular strata levies. The amount each owner contributes is generally based on their unit entitlement, as determined when the strata plan was registered.

These contributions allow the Owners Corporation to gradually build sufficient funds for future maintenance rather than relying on large one-off payments from owners.

Why Is a Capital Works Fund Important?

A well-funded Capital Works Fund enables the Owners Corporation to:

- Plan for future building maintenance.

- Reduce the need for unexpected special levies.

- Protect and enhance property values.

- Extend the life of building assets.

- Maintain a safe and attractive living environment.

- Meet its obligations under NSW strata legislation.

Proper long-term financial planning helps avoid costly surprises and ensures the building remains in good condition for current and future owners.

How Is the Capital Works Fund Managed?

Most NSW strata schemes are required to prepare and maintain a 10-year Capital Works Fund Plan. This plan identifies future maintenance and replacement projects, estimates their costs, and recommends how much should be contributed to the fund each year.

By planning ahead, the Owners Corporation can make informed financial decisions and ensure adequate funding is available when major works become necessary.

Need More Information?

If you have questions about your Capital Works Fund, your strata levies, or your Owners Corporation's long-term maintenance plan, the team at Ellouise Tyrrell Property Group is here to help.

Our experienced strata professionals work closely with Owners Corporations across NSW to develop realistic budgets, manage Capital Works Funds responsibly, and protect the long-term value of every strata property.

A Capital Works Fund Plan is one of the most important financial planning tools for any NSW strata scheme. It helps an Owners Corporation prepare for the future by forecasting the cost of major repairs, maintenance, and the replacement of common property assets over at least a 10-year period.

Under the Strata Schemes Management Act 2015 (NSW), most strata schemes are required to have a Capital Works Fund Plan to ensure they are financially prepared for future building maintenance and repairs.

What Is a Capital Works Fund Plan?

A Capital Works Fund Plan is a long-term maintenance and financial plan that identifies:

- Major building assets that will require repair or replacement.

- The estimated lifespan of those assets.

- The anticipated cost of future works.

- When those works are likely to be required.

- How much money should be contributed to the Capital Works Fund each year.

The plan provides a roadmap for maintaining the building and protecting the Owners Corporation's financial position.

Why Is a Capital Works Fund Plan Important?

A well-prepared Capital Works Fund Plan helps the Owners Corporation to:

- Budget for future maintenance and replacement costs.

- Reduce the likelihood of unexpected special levies.

- Protect the value of all properties within the strata scheme.

- Ensure major building assets are repaired or replaced when required.

- Meet its legal obligations under NSW strata legislation.

- Make informed financial decisions for the long-term benefit of all owners.

Without proper planning, significant repairs can place considerable financial pressure on lot owners and may lead to costly emergency works.

What Types of Assets Are Included?

A Capital Works Fund Plan commonly includes items such as:

- Roofs.

- External painting.

- Lifts.

- Waterproofing systems.

- Driveways and pathways.

- Plumbing and electrical infrastructure.

- Windows and doors.

- Fencing and retaining walls.

- Swimming pools and shared recreational facilities.

- Other major common property assets.

Each asset is assessed to estimate its remaining life and expected replacement cost.

How Often Should a Capital Works Fund Plan Be Reviewed?

While the plan covers at least a 10-year period, it should be reviewed and updated regularly to reflect completed works, changes in building condition, inflation, and revised maintenance priorities.

Regular reviews help ensure the Owners Corporation continues to collect appropriate levy contributions and remains financially prepared for future obligations.

How Does a Capital Works Fund Plan Benefit Lot Owners?

A well-maintained Capital Works Fund Plan provides confidence that the building is being managed responsibly. It helps minimise financial surprises, supports higher property values, and ensures essential repairs can be carried out without unnecessary delays.

For prospective buyers, a well-funded Capital Works Fund and an up-to-date maintenance plan are often indicators of a well-managed strata scheme.

Need Advice About Your Capital Works Fund Plan?

At Ellouise Tyrrell Property Group, we help Owners Corporations develop, review, and implement effective Capital Works Fund Plans that comply with NSW legislation. Our experienced strata management team works proactively to ensure buildings remain financially secure, well maintained, and protected for the future.

If you own a unit in a NSW strata scheme, you may be wondering who is responsible for arranging insurance. In most cases, the Owners Corporation is legally responsible for insuring the building and common property, while individual lot owners are responsible for insuring their own personal belongings and, in some cases, certain improvements within their lot.

Understanding who is responsible for insurance helps ensure you have the right level of protection and avoid gaps in your cover.

What Insurance Does the Owners Corporation Arrange?

Under the Strata Schemes Management Act 2015 (NSW), the Owners Corporation is generally responsible for arranging building insurance for the strata scheme.

This insurance typically covers:

- The building and its structure.

- Common property.

- Roofs and external walls.

- Shared facilities such as lifts, pools and gyms.

- Fixed fixtures and fittings that form part of the building.

- Public liability insurance for common property.

- Damage caused by events such as fire, storms, impact and vandalism (subject to the policy terms).

The cost of this insurance is paid by all lot owners through their strata levies.

What Is the Lot Owner Responsible For?

While the Owners Corporation insures the building, lot owners are generally responsible for insuring their personal belongings and contents.

This may include:

- Furniture.

- Clothing and personal possessions.

- Electrical appliances.

- Jewellery and valuables.

- Portable electronics.

- Artwork and collectibles.

Many owners also choose to take out contents insurance, landlord insurance (if the property is rented), and personal liability insurance for additional protection.

What If I Have Renovated My Unit?

If you have made improvements to your lot, such as installing a new kitchen, flooring, or air conditioning, you should check whether these improvements are covered under the Owners Corporation's building insurance or whether you need additional cover.

Your insurer or Strata Manager can help you understand your insurance responsibilities.

Why Is Building Insurance Important?

Building insurance protects all owners from the financial impact of major events such as fires, storms, water damage, or other insured incidents. Without adequate insurance, the cost of repairing or rebuilding the property could be significant.

Maintaining appropriate insurance is also a legal obligation for most Owners Corporations in NSW.

Need Advice About Strata Insurance?

Insurance responsibilities in a strata scheme can sometimes be confusing, particularly when determining whether an item is covered by the building policy or should be insured separately.

At Ellouise Tyrrell Property Group, we help Owners Corporations arrange comprehensive building insurance and assist lot owners in understanding their insurance responsibilities. If you have questions about strata insurance, our experienced team is here to provide practical advice and guidance.

If you own a property in a NSW strata scheme, you are required to pay strata levies. Strata levies are regular financial contributions paid by lot owners to the Owners Corporation to cover the costs of managing, maintaining, and operating the strata scheme.

Strata levies ensure there are sufficient funds available to maintain common property, pay essential expenses, and plan for future repairs and major building works.

Why Do I Have to Pay Strata Levies?

Every lot owner benefits from the maintenance and management of the shared areas within a strata scheme. Strata levies provide the funding needed to ensure the property remains safe, well maintained, financially secure, and compliant with NSW legislation.

Without levies, the Owners Corporation would not have the funds required to operate the building or carry out essential maintenance.

What Do Strata Levies Pay For?

Your strata levies help pay for a wide range of expenses, including:

- Building insurance.

- Strata management fees.

- Cleaning of common areas.

- Gardening and landscaping.

- Electricity for common property.

- Fire safety inspections and compliance.

- Lift servicing and maintenance.

- Routine repairs and maintenance.

- Pest control.

- Administrative costs.

- Major repairs and long-term building maintenance through the Capital Works Fund.

The exact expenses covered will depend on the size, facilities, and requirements of your strata scheme.

How Are Strata Levies Calculated?

Strata levies are determined by the Owners Corporation each year after considering the building's budget and anticipated expenses.

The amount each owner pays is generally based on their unit entitlement, which is allocated when the strata plan is registered. Larger lots or those with higher unit entitlements typically contribute a greater share of the scheme's expenses.

When Are Strata Levies Paid?

Strata levies are usually paid quarterly, although some strata schemes may have different payment arrangements.

Owners will receive a levy notice outlining:

- The amount payable.

- The due date.

- Payment options.

- Any outstanding balance.

Paying levies on time helps ensure the Owners Corporation can meet its financial obligations and avoid unnecessary interest or debt recovery costs.

What Happens If I Don't Pay My Strata Levies?

If levies are not paid by the due date, the Owners Corporation may charge interest on overdue amounts and commence debt recovery action if the arrears remain unpaid.

Outstanding levies can also affect the sale or refinancing of your property, as any unpaid amounts generally need to be settled before settlement.

Why Are Strata Levies Important?

Strata levies are essential to the long-term success of every strata community. They ensure the Owners Corporation has the financial resources to maintain common property, protect property values, meet legal obligations, and provide a safe, attractive, and well-managed environment for all residents.

At Ellouise Tyrrell Property Group, we help Owners Corporations prepare realistic budgets, manage levy income responsibly, and provide transparent financial reporting. Our proactive approach ensures strata levies are used effectively to protect your investment and support the long-term financial health of your strata scheme.

Paying your strata levies on time is an important responsibility of every lot owner in a NSW strata scheme. Your levy payments help fund the day-to-day operation, maintenance, insurance, and long-term upkeep of your building, ensuring your Owners Corporation can meet its financial obligations.

Most Owners Corporations issue levy notices on a quarterly basis, although payment arrangements may vary depending on your strata scheme.

How Will I Receive My Levy Notice?

Your Strata Manager will usually send you a levy notice before the payment due date. This notice will include:

- The amount of your strata levy.

- The due date for payment.

- Your levy reference number.

- The available payment methods.

- Any outstanding balance on your account.

It is important to check your contact details are up to date to ensure you receive your levy notices promptly.

What Payment Methods Are Available?

The payment options available will depend on your strata scheme and its financial management system. Common payment methods include:

- BPAY.

- Electronic Funds Transfer (EFT).

- Direct Deposit.

- Direct Debit (where available).

- Credit or debit card (where available).

- Online payment portal (if offered by your Strata Manager).

Your levy notice will outline the payment methods available and provide the information you need to make your payment.

When Are Strata Levies Due?

Most strata levies are payable quarterly on the dates determined by the Owners Corporation at the Annual General Meeting (AGM).

To avoid interest charges or overdue notices, it's important to pay your levies on or before the due date.

Many owners choose to set up recurring payments or calendar reminders to ensure payments are made on time.

What Happens If I Miss a Payment?

If your strata levies are not paid by the due date, the Owners Corporation may:

- Charge interest on overdue levies.

- Issue reminder notices.

- Commence debt recovery proceedings if the debt remains unpaid.

Paying your levies on time helps ensure the Owners Corporation has sufficient funds to maintain the building and meet its financial commitments.

Need Assistance?

If you have not received your levy notice, are experiencing difficulty making a payment, or would like to discuss your account, contact your Strata Manager as soon as possible.

At Ellouise Tyrrell Property Group, we are committed to making strata levy payments simple and convenient. If you have any questions about your levy account or payment options, our friendly team is here to help.

It can be frustrating to receive a levy notice that is higher than expected. However, strata levy increases are often necessary to ensure the Owners Corporation has sufficient funds to operate the strata scheme, maintain the building, and meet its legal and financial obligations.

An increase in strata levies does not necessarily indicate poor financial management. In many cases, it reflects rising costs, planned maintenance, or the need to prepare for future repairs.

Why Do Strata Levies Increase?

There are several reasons why your strata levy payments may increase, including:

Rising Operating Costs

Like any property, the cost of maintaining a strata scheme increases over time. Common expenses that may rise include:

- Building insurance premiums.

- Electricity and utility costs.

- Cleaning and gardening services.

- Contractor and maintenance costs.

- Fire safety compliance.

- Lift servicing and maintenance.

- Professional service fees.

As these expenses increase, the Owners Corporation may need to increase levies to ensure all ongoing costs can be met.

Increased Maintenance Requirements

As a building ages, maintenance needs often become more frequent and more expensive.

Levy increases may be required to fund:

- Roof repairs.

- Waterproofing works.

- External painting.

- Plumbing and electrical upgrades.

- Replacement of common property assets.

- Preventative maintenance programs.

Regular maintenance helps protect the value of the property and reduces the likelihood of more costly emergency repairs.

Building Up the Capital Works Fund

The Owners Corporation may increase levies to ensure the Capital Works Fund has enough money to pay for future major repairs and replacements.

This is often recommended following a review of the 10-year Capital Works Fund Plan, which forecasts future maintenance requirements.

Building adequate reserves now can help avoid large special levies in the future.

Changes to the Annual Budget

Each year, the Owners Corporation adopts a budget for the Administration Fund and Capital Works Fund at the Annual General Meeting (AGM).

If anticipated expenses increase, levy contributions may also increase to ensure the scheme remains financially stable.

Who Decides to Increase Strata Levies?

Strata levies are determined by the Owners Corporation, not the Strata Manager.

Each year, owners consider the proposed budget at the AGM and approve the amount to be raised through levies for the coming financial year.

The Strata Manager provides financial advice and prepares the budget, but the final decision rests with the Owners Corporation.

Can I Challenge a Levy Increase?

If you have concerns about your strata levies, you should first:

- Review the approved budget.

- Read the AGM minutes.

- Speak with your Strata Manager.

- Raise your questions with the Strata Committee or at the next general meeting.

Understanding why levies have increased can provide reassurance that the funds are being used to maintain and improve the property for the benefit of all owners.

Need More Information?

At Ellouise Tyrrell Property Group, we prepare transparent budgets and provide clear financial reporting to help Owners Corporations make informed decisions about strata levies.

If you have questions about your levy contributions or would like to better understand your scheme's finances, our experienced strata management team is here to help.

The Administration Fund is one of the financial funds established by an Owners Corporation to cover the day-to-day operating expenses of a strata scheme.

All lot owners contribute to the Administration Fund through their regular strata levies. These funds are used to pay for the ongoing costs of managing and maintaining the property on a daily basis.

What Does the Administration Fund Pay For?

The Administration Fund is typically used to pay for:

- Strata management fees.

- Building insurance premiums.

- Cleaning of common areas.

- Gardening and landscape maintenance.

- Electricity for common property.

- Fire safety inspections and servicing.

- Lift and automatic door servicing.

- Pest control.

- Minor repairs and routine maintenance.

- Bank fees and general administrative expenses.

These are the regular costs required to keep the strata scheme operating efficiently and ensure common property is maintained to a high standard.

Why Is the Administration Fund Important?

A well-managed Administration Fund ensures the Owners Corporation has sufficient funds to meet its everyday financial obligations, maintain common property, and deliver essential services without interruption.

The annual budget for the Administration Fund is prepared by the Owners Corporation and approved by owners at the Annual General Meeting (AGM), with contributions collected through regular strata levies.

At Ellouise Tyrrell Property Group, we provide transparent financial management and budgeting to help ensure your Administration Fund is managed responsibly, giving Owners Corporations confidence that their strata scheme remains financially healthy and well maintained.

The Capital Works Fund (previously known as the Sinking Fund) is a dedicated fund established by an Owners Corporation to pay for major repairs, replacements, and long-term maintenance of the common property within a strata scheme.

Unlike the Administration Fund, which covers everyday operating expenses, the Capital Works Fund is designed to ensure there is money available for significant works as building components age and require repair or replacement.

What Does the Capital Works Fund Pay For?

The Capital Works Fund is typically used to finance major projects, including:

- Roof replacement or major roof repairs.

- External painting.

- Lift replacement or refurbishment.

- Driveway resurfacing.

- Waterproofing works.

- Replacement of fencing and retaining walls.

- Renewal of common property flooring.

- Major plumbing or electrical upgrades.

- Replacement of windows and doors on common property.

- Significant landscaping projects.

These are generally high-cost items that occur infrequently but are essential to maintaining the safety, functionality, and value of the building.

How Is the Capital Works Fund Managed?

Under NSW strata legislation, most Owners Corporations are required to prepare and maintain a 10-year Capital Works Fund Plan. This plan forecasts future maintenance and replacement costs, helping the Owners Corporation budget appropriately and collect sufficient levies over time.

By planning ahead, the Owners Corporation can reduce the need for large special levies and ensure funds are available when major works are required.

Why Is the Capital Works Fund Important?

A well-funded Capital Works Fund helps to:

- Protect and enhance property values.

- Reduce the likelihood of unexpected special levies.

- Ensure major repairs are completed when needed.

- Extend the life of the building and its assets.

- Help the Owners Corporation meet its legal obligations.

- Proper long-term financial planning is essential to maintaining a safe, attractive, and financially sustainable strata scheme.

At Ellouise Tyrrell Property Group, we work closely with Owners Corporations to prepare realistic budgets, review Capital Works Fund Plans, and ensure adequate funding is available for the future maintenance and preservation of their property.

A Capital Works Fund Plan is a long-term financial plan that helps an Owners Corporation prepare for the future repair, maintenance, and replacement of major common property assets.

Under the Strata Schemes Management Act 2015 (NSW), most strata schemes are required to have a 10-year Capital Works Fund Plan. The plan helps ensure there are sufficient funds available when major works are needed, reducing the likelihood of unexpected financial burdens on lot owners.

What Does a Capital Works Fund Plan Include?

A Capital Works Fund Plan identifies major building assets and estimates:

- When they are likely to require repair or replacement.

- The expected cost of future works.

- How much money should be contributed to the Capital Works Fund each year.

- The projected balance of the fund over the next 10 years.

- Assets commonly included in the plan include:

- Roofs.

- External painting.

- Lifts.

- Driveways.

- Waterproofing.

- Windows and doors.

- Plumbing and electrical infrastructure.

- Fencing and retaining walls.

- Pools and other shared facilities.

Why Is It Important?

A well-prepared Capital Works Fund Plan helps an Owners Corporation:

- Budget for future maintenance and major repairs.

- Reduce the need for large special levies.

- Protect the value of the property.

- Extend the life of the building's assets.

- Meet its legal obligations under NSW strata legislation.

- Make informed financial decisions about the future of the scheme.

- Planning ahead allows owners to contribute gradually over time, rather than facing significant unexpected costs when major works become necessary.

How Often Should the Plan Be Reviewed?

A Capital Works Fund Plan should be reviewed regularly and updated as the building ages, maintenance is completed, or costs change. Keeping the plan current helps ensure the Owners Corporation remains financially prepared for future maintenance obligations.

How Ellouise Tyrrell Property Group Can Help

At Ellouise Tyrrell Property Group, we work closely with Owners Corporations to ensure their Capital Works Fund Plans remain practical, accurate, and compliant with NSW legislation. By planning for the future, we help our clients protect their properties, avoid financial surprises, and maintain well-presented, valuable strata communities.

In most NSW strata schemes, the Owners Corporation is responsible for arranging and maintaining insurance for the building and common property. This is a legal requirement under the Strata Schemes Management Act 2015 (NSW) and helps protect the property and its owners from unexpected financial loss.

The cost of the insurance is shared by all lot owners through their strata levies.

What Does the Owners Corporation Insure?

The Owners Corporation is generally responsible for insuring:

- The building and its structure.

- Common property.

- Shared facilities such as lifts, pools and gyms.

- Public liability for common property.

- Fixtures and fittings that form part of the building.

- Any improvements to common property owned by the Owners Corporation.

Depending on the policy, the insurance may also cover events such as fire, storm damage, vandalism and other insured risks.

What Is the Lot Owner Responsible For?

While the Owners Corporation insures the building, lot owners are responsible for insuring their own personal belongings and contents within their lot.

Owners should consider obtaining contents insurance to cover items such as:

- Furniture.

- Electrical appliances.

- Clothing and personal possessions.

- Curtains and blinds (where applicable).

- Valuable items and jewellery.

Many owners also choose to take out personal liability and landlord insurance if their property is rented.
What About Tenants?

Tenants are responsible for arranging their own contents insurance to protect their personal belongings. The building insurance held by the Owners Corporation does not cover a tenant's furniture, clothing, electronics or other personal possessions.

Why Is Building Insurance Important?

Comprehensive building insurance protects the Owners Corporation and all lot owners from significant financial loss following unforeseen events. It also helps ensure damaged buildings can be repaired or rebuilt, protecting the value of every owner's investment.

Need Advice?

Insurance responsibilities can sometimes be confusing, particularly when determining whether an item is covered under the building policy or should be insured separately by the lot owner.

At Ellouise Tyrrell Property Group, we assist Owners Corporations with arranging appropriate building insurance and can help owners understand what is covered, what isn't, and whether additional insurance may be appropriate for their individual circumstances.

If you're a lot owner and would like to become more involved in the management of your strata scheme, you can nominate to be elected to the Strata Committee.

The Strata Committee is elected by the Owners Corporation and acts on its behalf, making decisions about the day-to-day management of the strata scheme between general meetings.

Who Can Be Elected?

In most NSW strata schemes, you can nominate for election if you are:

- A lot owner.

- A company nominee representing a company that owns a lot.

- A person nominated under a power of attorney (in certain circumstances).

To be eligible, you must also meet the requirements of the Strata Schemes Management Act 2015 (NSW) and not be disqualified from holding office.

How Does the Election Process Work?

Strata Committee elections are usually held at each Annual General Meeting (AGM).

The process generally involves:

- Calling for nominations before or during the AGM.

- Eligible candidates accepting their nomination.

- Owners voting if there are more nominations than available positions.

- The successful candidates being elected to the Strata Committee.

The number of committee members is determined by the Owners Corporation and is typically between 1 and 9 members.

What Does a Strata Committee Member Do?

Strata Committee members work together to help manage the strata scheme by:

- Making decisions on behalf of the Owners Corporation within their delegated authority.

- Approving maintenance and repairs.

- Reviewing quotes from contractors.

- Assisting with budgeting and financial planning.

- Working closely with the Strata Manager.

- Helping ensure the scheme complies with NSW legislation and its by-laws.

- Acting in the best interests of all lot owners.

Committee members have a responsibility to make fair, informed decisions that benefit the entire strata community.

Why Join the Strata Committee?

Serving on the Strata Committee gives you the opportunity to:

- Have a say in how your building is managed.

- Help maintain and improve your property.

- Protect the value of your investment.

- Represent the interests of fellow owners.

- Work collaboratively to improve your community.

It's a rewarding way to contribute to the ongoing success of your strata scheme.

Need More Information?

If you're interested in joining your Strata Committee or would like to learn more about the election process, the team at Ellouise Tyrrell Property Group is here to help. We can explain the nomination process, committee responsibilities, and how the committee works with the Owners Corporation to ensure the smooth management of your strata scheme.

How Many Members Can Be on a Strata Committee in NSW?

The number of members on a Strata Committee in New South Wales is governed by the Strata Schemes Management Act 2015 (NSW). In most strata schemes, a Strata Committee can have between 1 and 9 elected members, depending on the size and needs of the Owners Corporation.

The committee is elected at each Annual General Meeting (AGM) and acts on behalf of the Owners Corporation, making decisions about the day-to-day management of the strata scheme between general meetings.

What Is the Maximum Number of Strata Committee Members?

A Strata Committee can have:

- A minimum of one (1) member

- A maximum of nine (9) members

If more than nine eligible nominations are received, an election is held at the AGM and lot owners vote to determine who will serve on the committee.

The Owners Corporation may also decide to have fewer than nine members if that better suits the size and complexity of the strata scheme.

Who Can Be a Strata Committee Member?

Generally, the following people are eligible for election:

- Lot owners.

- Company nominees representing a company that owns a lot.

Certain persons appointed under a power of attorney or other legal authority, where permitted by legislation.

Committee members must meet the eligibility requirements set out in the Strata Schemes Management Act 2015 (NSW).

What Does the Strata Committee Do?

The Strata Committee represents the Owners Corporation and helps manage the day-to-day affairs of the strata scheme. Responsibilities may include:

- Approving maintenance and repair works.

- Reviewing contractor quotations.

- Assisting with budgeting and financial planning.

- Working with the Strata Manager.

- Helping ensure compliance with NSW strata legislation and the scheme's by-laws.

- Making decisions within the authority delegated by the Owners Corporation.

The committee cannot make decisions that must legally be made by all owners at a general meeting.

Are Committee Members Paid?

In most NSW strata schemes, Strata Committee members are volunteers. They are not paid for performing their duties and are expected to act honestly, responsibly, and in the best interests of the Owners Corporation.

Why Is Having an Active Strata Committee Important?

A proactive Strata Committee plays an important role in protecting the value of the property and ensuring the strata scheme operates effectively. By working closely with the Strata Manager, committee members help make informed decisions about maintenance, finances, compliance, and the long-term management of the building.

At Ellouise Tyrrell Property Group, we work closely with Strata Committees across NSW, providing expert advice, administrative support, and professional strata management services. Whether you're an existing committee member or thinking about joining your committee, our experienced team is here to help you understand your responsibilities and ensure your strata scheme is managed efficiently and in accordance with NSW legislation.

Yes. In New South Wales, lot owners are generally entitled to attend Strata Committee meetings, even if they are not elected members of the committee. This allows owners to stay informed about decisions affecting their strata scheme and better understand how the Owners Corporation is being managed.

However, while lot owners may attend committee meetings, they are generally not entitled to vote unless they are an elected member of the Strata Committee.

Can I Speak at a Strata Committee Meeting?

Whether a lot owner who is not a committee member can speak at a meeting is generally at the discretion of the Strata Committee or the meeting chairperson.

Many committees welcome owner participation and may invite owners to:

- Ask questions.

- Raise concerns about the property.

- Provide information relating to agenda items.

- Discuss maintenance or repair issues.

However, the committee may also choose to limit discussion to ensure the meeting is conducted efficiently.

Can I Vote at a Strata Committee Meeting?

No. Unless you have been elected to the Strata Committee, you cannot vote on committee decisions.

Voting rights at a Strata Committee meeting are reserved for the elected committee members, who make decisions on behalf of the Owners Corporation within the authority delegated to them.

If you wish to vote on important matters affecting the strata scheme, you can do so at a General Meeting, such as the Annual General Meeting (AGM) or an Extraordinary General Meeting (EGM).

Can the Committee Exclude Me from a Meeting?

While Strata Committee meetings are generally open to lot owners, there are limited circumstances where a committee may resolve to exclude attendees. This usually occurs when discussing:

- Confidential or sensitive legal matters.

- Employment or contractor disputes.

- Debt recovery or levy arrears.

- Other matters where privacy or legal obligations require confidentiality.

These situations are the exception rather than the rule.

Why Attend a Strata Committee Meeting?

Attending committee meetings is a great way to:

- Stay informed about decisions affecting your building.

- Understand upcoming maintenance and repair projects.

- Learn about the scheme's finances.

- Better understand the responsibilities of the Strata Committee.

- Become more involved in your strata community.

Regular attendance can also help owners decide whether they would like to nominate for the Strata Committee in the future.

Need Advice About Strata Committee Meetings?

Understanding your rights as a lot owner can sometimes be confusing. At Ellouise Tyrrell Property Group, we help Owners Corporations, Strata Committees, and lot owners understand their rights and obligations under the Strata Schemes Management Act 2015 (NSW).

If you have questions about Strata Committee meetings, voting rights, or how your strata scheme is managed, our experienced team is here to help.

Unlike an Annual General Meeting (AGM), which must generally be held once each year, there is no legal requirement under the Strata Schemes Management Act 2015 (NSW) specifying how many times a Strata Committee must meet each year.

Instead, the committee should meet as often as necessary to effectively manage the day-to-day affairs of the strata scheme and carry out the responsibilities delegated to it by the Owners Corporation.

How Often Should a Strata Committee Meet?

The frequency of meetings will depend on the size and complexity of the strata scheme. As a general guide:

- Small strata schemes may only need to meet two to four times per year.

- Medium-sized schemes often meet quarterly.

- Large or complex schemes may meet monthly or more frequently, particularly where there are significant maintenance projects, financial matters, or compliance issues.

The goal is to ensure the Owners Corporation can make timely decisions and respond promptly to issues affecting the building and its residents.

When Should the Strata Committee Meet?

A Strata Committee should consider meeting when there are important matters to discuss, such as:

- Approving maintenance and repair works.

- Reviewing contractor quotations.

- Monitoring the scheme's finances and budget.

- Discussing insurance matters.

- Addressing by-law breaches or resident concerns.

- Planning major projects or capital works.

- Preparing for the Annual General Meeting (AGM).

- Regular meetings help ensure decisions are made efficiently and prevent important issues from being delayed.

Why Are Regular Strata Committee Meetings Important?

Well-run Strata Committee meetings help to:

- Keep the strata scheme operating efficiently.

- Ensure maintenance issues are addressed promptly.

- Support sound financial management.

- Improve communication between committee members and the Strata Manager.

- Ensure compliance with NSW strata legislation.

- Protect and enhance the value of the property.

- A proactive committee can often prevent small issues from becoming expensive problems.

How Ellouise Tyrrell Property Group Can Help

At Ellouise Tyrrell Property Group, we assist Strata Committees by organising meetings, preparing agendas, recording minutes, and providing expert advice on governance, maintenance, compliance, and financial management.

Whether your committee meets quarterly or monthly, our experienced team is here to ensure every meeting is productive, compliant, and focused on achieving the best outcomes for your strata community.

No. If you are a tenant living in a NSW strata scheme, you are not required to attend meetings of the Owners Corporation, such as the Annual General Meeting (AGM) or an Extraordinary General Meeting (EGM).

Owners Corporation meetings are primarily for lot owners, who make decisions about the management, finances, maintenance, and administration of the strata scheme.

Can a Tenant Attend an Owners Corporation Meeting?

In some circumstances, a tenant may attend a meeting if they have been invited by the Owners Corporation or are representing the lot owner, but tenants do not have an automatic right to attend or vote at Owners Corporation meetings.

If you are unsure whether you can attend a meeting, you should speak with your landlord, property manager, or Strata Manager.

What If an Issue Affects Me as a Tenant?

If you have concerns about:

- Building maintenance.

- Common property.

- Noise or nuisance.

- Parking.

- By-law breaches.

- Safety or security.

You should first report the issue to your property manager or landlord, who can then raise the matter with the Owners Corporation or the Strata Manager if necessary.

In some cases, tenants may also contact the Strata Manager directly about issues affecting common property, although the Strata Manager generally acts on behalf of the Owners Corporation rather than individual tenants.

Can Tenants Have a Say?

While tenants do not usually vote at Owners Corporation meetings, they are expected to comply with the scheme's by-laws and can raise concerns through their landlord or managing agent.

Open communication between tenants, landlords, property managers, and the Owners Corporation helps create a well-managed and harmonious strata community.

Need More Information?

Whether you're a tenant, landlord, or lot owner, understanding your rights and responsibilities in a strata scheme is important.

At Ellouise Tyrrell Property Group, we provide expert guidance on NSW strata legislation and help owners, tenants, and residents understand how strata communities operate. If you have questions about Owners Corporation meetings or your role within a strata scheme, our experienced team is here to help.

If you're renting a unit in a NSW strata property, it's not always clear who is responsible for repairs. Depending on the type of repair, responsibility may lie with your landlord, the Owners Corporation, or in some cases, you as the tenant.

Understanding who is responsible can help ensure repairs are completed quickly and by the right person.

Your Landlord Is Usually Responsible for Repairs Inside Your Unit

In most cases, your landlord is responsible for repairing and maintaining the inside of your rental property so it remains safe and fit to live in.

This may include repairs to:

- Internal walls and ceilings.

- Doors and locks.

- Kitchen cupboards and benchtops.

- Appliances supplied with the property.

- Plumbing fixtures, taps and toilets.

- Internal electrical fittings.

- Air conditioning (if provided with the property).

- Smoke alarms.

- Hot water systems (where servicing only your unit).

If something inside your unit needs repairing, you should contact your property manager or landlord as soon as possible.

The Owners Corporation Is Responsible for Common Property

If the repair involves common property, it is generally the responsibility of the Owners Corporation.

Common property may include:

- The roof.

- External walls.

- Shared plumbing and drainage.

- Building foyers and hallways.

- Lifts.

- Stairwells.

- Driveways and pathways.

- Shared gardens and landscaping.

- Common area lighting.

Your landlord or property manager will usually notify the Strata Manager or Owners Corporation if a common property repair is required.

What Should I Do If Something Needs Repairing?

If you notice a maintenance issue:

- Report it to your property manager or landlord as soon as possible.

- Provide photos if you can.

- Explain whether the repair is urgent.

- Do not arrange repairs yourself unless you have been authorised to do so.

- Your property manager will determine whether the repair is the landlord's responsibility or needs to be referred to the Owners Corporation.

What About Urgent Repairs?

Urgent repairs should be reported immediately. These may include:

- Burst water pipes.

- Gas leaks.

- Dangerous electrical faults.

- Serious roof leaks.

- Flooding.

- Failure of essential services such as hot water (where required).

- Damage that makes the property unsafe or insecure.

Prompt reporting helps minimise damage and ensures repairs can be arranged as quickly as possible.

Need More Information?

If you're unsure who is responsible for a repair in your strata rental property, speak with your property manager or landlord in the first instance. They can coordinate with the Owners Corporation and Strata Manager where necessary.

At Ellouise Tyrrell Property Group, we work closely with landlords, tenants, property managers, and Owners Corporations to ensure repairs are managed efficiently and in accordance with NSW strata and residential tenancy legislation, helping keep properties safe, well maintained, and enjoyable to live in.

If you're renting a unit in a NSW strata scheme, repairs to common property are generally the responsibility of the Owners Corporation, not the tenant. However, you should always report maintenance issues to your property manager or landlord, who will arrange for the appropriate party to carry out the repairs.

Understanding who is responsible can help ensure repairs are reported quickly and resolved without unnecessary delays.

What Is Common Property?

Common property refers to areas that are shared by all residents and owners within a strata scheme. These areas are owned and maintained by the Owners Corporation.

Common property typically includes:

- Building entrances and foyers.

- Hallways and stairwells.

- Lifts.

- External walls and the roof.

- Shared plumbing and drainage systems.

- Driveways and visitor parking.

- Gardens and landscaped areas.

- Swimming pools, gyms and other shared facilities.

- Common area lighting and pathways.

The Owners Corporation is responsible for maintaining these areas to ensure they remain safe, functional, and in good condition.

What Should I Do If I Notice a Problem?

If you notice damage or a maintenance issue in a common area, you should:

- Contact your property manager or landlord as soon as possible.

- Explain the issue clearly and, if possible, provide photographs.

- Report urgent safety hazards immediately.

Your property manager or landlord will notify the Strata Manager, who will arrange for the Owners Corporation to investigate and organise any necessary repairs.

What If It's an Emergency?

If the issue presents an immediate risk to people or property, such as:

- A burst pipe in a common area.

- A major roof leak.

- A lift breakdown.

- Dangerous electrical faults.

- Storm or impact damage.

- A security issue affecting the building.

Report it to your property manager immediately. If it's outside business hours, use the emergency contact details provided by your property manager or Strata Manager if available.

Can I Arrange the Repairs Myself?

Generally, no. Tenants should not arrange repairs to common property or engage contractors without approval. The Owners Corporation is responsible for appointing contractors to carry out work on common property, and unauthorised repairs may not be reimbursed.

Need More Information?

If you're unsure whether a repair relates to your rental property or the building's common property, your property manager can help determine who is responsible and coordinate the necessary repairs.

At Ellouise Tyrrell Property Group, we work closely with Owners Corporations, landlords, tenants, and property managers to ensure maintenance issues are addressed promptly and professionally. Our experienced strata management team is committed to keeping common property safe, well maintained, and compliant with NSW strata legislation.

Yes. If you are a tenant living in a NSW strata scheme, you are required to comply with the strata scheme's by-laws. These by-laws are legally enforceable rules that help ensure everyone can live safely, respectfully, and harmoniously within the community.

Even though you may not own the property, you must still follow the by-laws while occupying the premises.

What Are Strata By-laws?

Strata by-laws are a set of rules adopted by the Owners Corporation that regulate the use of lots and common property.

They are designed to protect the rights of all owners and residents and promote a safe and enjoyable living environment.

Common by-laws relate to:

- Noise and nuisance.

- Pets.

- Parking and visitor parking.

- Use of balconies and courtyards.

- Smoking.

- Waste and recycling.

- Renovations and alterations.

- Use of common property.

- Behaviour of residents and visitors.

- Security and access to the building.

Every strata scheme has its own registered by-laws, so the rules may vary from one property to another.

Why Do Tenants Need to Follow the By-laws?

When you sign a residential tenancy agreement for a strata property, you agree to comply with both your lease and the strata scheme's by-laws.

Following the by-laws helps:

- Maintain a peaceful living environment.

- Protect common property.

- Reduce disputes between neighbours.

- Ensure the building is safe and well managed.

Your landlord is also required to provide you with a copy of the strata scheme's by-laws at the start of your tenancy.

What Happens If I Breach a By-law?

If you repeatedly breach a by-law, the Owners Corporation may take action, which can include:

- Contacting your landlord or property manager.

- Issuing a Notice to Comply with a By-law.

- Seeking mediation through NSW Fair Trading.

Applying to the NSW Civil and Administrative Tribunal (NCAT) if the issue cannot be resolved.

Serious or ongoing breaches may also affect your tenancy.

Not Sure About a By-law?

If you're unsure whether a particular activity is permitted, it's best to check the by-laws before taking action. Your property manager or landlord can provide a copy of the by-laws and explain how they apply to your tenancy.

At Ellouise Tyrrell Property Group, we help tenants, landlords, and Owners Corporations understand their rights and responsibilities under NSW strata legislation. If you have questions about your strata scheme's by-laws, our experienced team is here to help.

Yes, you may be able to keep a pet in your NSW strata rental property, but you will usually need approval before bringing a pet into your home. The approval required will depend on both your residential tenancy agreement and the strata scheme's by-laws.

Before getting a pet, it's important to understand your rights and responsibilities as a tenant.

Do I Need My Landlord's Permission?

In most cases, yes. If you rent your property, you should obtain your landlord's approval before keeping a pet.

Your tenancy agreement may include conditions relating to pets, and your property manager can advise you on the approval process.

Do I Also Need Strata Approval?

Possibly. Many NSW strata schemes have by-laws relating to the keeping of pets.

Depending on your scheme's by-laws, you may need to:

- Notify the Owners Corporation or Strata Manager.

- Submit a pet application.

- Provide details about your pet, such as its breed, age, size and microchip information.

- Agree to comply with any conditions relating to pets on common property.

Your property manager can advise whether strata approval is required and assist with the application process.

Can a Pet Be Refused?

Under NSW strata laws, an Owners Corporation cannot unreasonably refuse a resident from keeping a pet. However, a pet may be refused if it is likely to cause an unreasonable impact on other residents or the use and enjoyment of the property.

For example, concerns may arise if a pet:

- Creates excessive noise.

- Behaves aggressively.

- Causes damage to common property.

- Presents a health or safety risk.

- Is not properly supervised while on common property.

Each application should be considered on its individual circumstances.

What Are My Responsibilities as a Pet Owner?

If your pet is approved, you are responsible for ensuring it:

- Does not create excessive noise or nuisance.

- Is kept under control while on common property.

- Is cleaned up after immediately.

- Does not damage common property.

- Complies with the strata scheme's by-laws and any approval conditions.

Being a responsible pet owner helps create a positive living environment for everyone in the strata community.

Need Advice About Pets in a Strata Scheme?

If you're unsure whether you can keep a pet in your rental property, speak with your property manager before bringing your pet home. They can explain your landlord's requirements, the strata by-laws, and whether any approvals are needed.

At Ellouise Tyrrell Property Group, we help tenants, landlords, and Owners Corporations understand their rights and responsibilities under NSW strata and tenancy legislation. If you have questions about keeping pets in a strata property, our experienced team is here to help.

Can I Be Evicted by an Owners Corporation?

No. In New South Wales, an Owners Corporation cannot evict a tenant from a strata property. Only your landlord, and in some circumstances the NSW Civil and Administrative Tribunal (NCAT), can terminate a residential tenancy in accordance with the Residential Tenancies Act 2010 (NSW).

However, this does not mean tenants are exempt from complying with the strata scheme's by-laws.

What Can an Owners Corporation Do?

While an Owners Corporation cannot evict you, it can take action if you repeatedly breach the strata scheme's by-laws or interfere with the peaceful enjoyment of other residents.

Depending on the circumstances, the Owners Corporation may:

- Contact your landlord or property manager.

- Request that the behaviour stops.

- Issue a Notice to Comply with a By-law.

- Apply for mediation through NSW Fair Trading.

- Seek orders from the NSW Civil and Administrative Tribunal (NCAT) to address ongoing breaches.

These actions are intended to resolve issues and ensure everyone in the strata community complies with the scheme's rules.

Can My Landlord End My Tenancy?

Your landlord may be able to end your tenancy if you seriously or repeatedly breach your tenancy agreement or fail to comply with the strata scheme's by-laws. Any termination must be carried out in accordance with the Residential Tenancies Act 2010 (NSW) and cannot occur simply because the Owners Corporation requests it.

If an Owners Corporation raises concerns about your behaviour, your landlord or property manager will usually discuss the issue with you first and provide an opportunity to resolve the problem.

How Can I Avoid Problems?

The best way to avoid disputes is to:

- Follow your tenancy agreement.

- Comply with the strata scheme's by-laws.

- Respect your neighbours and common property.

- Report maintenance issues promptly.

- Communicate with your property manager if any issues arise.

Being a considerate resident helps create a safe and enjoyable environment for everyone in the building.

Need More Information?

If you're renting a property in a NSW strata scheme and have questions about your rights or responsibilities, speak with your property manager or landlord in the first instance.

At Ellouise Tyrrell Property Group, we help tenants, landlords, and Owners Corporations understand their rights and obligations under NSW strata and residential tenancy legislation. Our experienced team is here to provide practical advice and help resolve issues before they become disputes.