Get in touch with ETPM North Sydney
Office Location
Property and Strata Management in North Sydney and the Lower North Shore
Local management for landlords, investors and owners corporations
Ellouise Tyrrell Property Group provides professional residential property management and strata management throughout North Sydney and the Lower North Shore.
From our Lavender Bay office, ETPM supports landlords and property investors who want responsive communication, careful tenant selection, reliable rent management and experienced oversight of their investment.
Through Ellouise Tyrrell Strata Management, the ETPG Group also supports owners corporations seeking personal, transparent and proactive strata management.
Whether you own an investment apartment, an entire residential portfolio or a lot within a strata scheme, our team provides practical management backed by experienced leadership and genuine local knowledge.
Your local North Sydney and Lavender Bay office
Our Lower North Shore office is located at Bay 6, Middlemiss Street, Lavender Bay.
From this office, ETPM provides residential property management throughout:
North Sydney
Lavender Bay
Kirribilli
Milsons Point
McMahons Point
Waverton
Wollstonecraft
Crows Nest
Cammeray
Neutral Bay
Cremorne
Mosman
Greenwich
St Leonards
Surrounding Lower North Shore communities
The Lower North Shore is one of Sydney’s most established and competitive rental markets. It includes harbourfront apartments, boutique Art Deco buildings, older walk-ups, modern residential towers, executive rentals, family homes and mixed-use developments.
Our approach is tailored to the individual property, its owner and the local rental market.
ETPM residential property management
Successful property management is about much more than collecting rent.
A good property manager protects the owner’s investment, maintains clear records, communicates with tenants and responds quickly when an issue arises.
ETPM provides an experienced and personal alternative to large agencies where owners may struggle to speak with the same person twice.
Our residential property management services can include:
Preparing the property for the rental market
Providing rental-appraisal guidance
Advertising and marketing
Conducting private and open inspections
Reviewing tenancy applications
Reference and affordability checks
Preparing tenancy agreements
Rental bond administration
Rent collection and arrears monitoring
Routine property inspections
Maintenance and repair coordination
Owner statements and financial reporting
Lease renewal recommendations
Rent-review guidance
Tribunal preparation and attendance when required
End-of-tenancy inspections
Bond and property condition administration
Our objective is to give owners confidence that their property is being managed carefully, professionally and with proper attention to detail.
Careful tenant selection
Selecting the right tenant is one of the most important parts of managing an investment property.
A rushed decision can lead to rental arrears, property damage, complaints and unnecessary stress. At the same time, unnecessary delays can result in avoidable vacancy and lost income.
Our application process considers relevant factors such as:
Rental history
Employment and income
Affordability
References
Proposed occupancy
Pet information where applicable
Compliance with the property’s requirements
Compliance with strata by-laws where relevant
The final tenancy decision remains with the landlord, supported by the information and recommendations provided by our team.
Marketing Lower North Shore rental properties
The way a property is presented can influence enquiry, competition and the quality of applications received.
We help landlords prepare their properties for the market and provide guidance on:
Current rental conditions
Comparable local properties
Presentation and photography
Advertising copy
Inspection arrangements
Pricing strategy
Feedback from prospective tenants
Application quality
Changes that may improve market appeal
Our goal is to find a suitable tenant within a reasonable timeframe while protecting the long-term interests of the owner.
Routine inspections and maintenance
Regular inspections help landlords understand how their property is being maintained and identify repairs before they become more serious.
Our property-management team can coordinate routine inspections and provide owners with information about the general condition of the property.
When repairs are required, we communicate with the owner, tenant and contractor and keep appropriate records.
Urgent repairs must be handled in accordance with the tenancy agreement and applicable NSW residential tenancy requirements. For non-urgent work, we seek the owner’s instructions and obtain quotations where appropriate.
Our focus is on practical maintenance that protects the property while giving tenants a safe and properly functioning home.
Rent collection and financial reporting
Reliable rent administration is essential to the performance of an investment property.
We monitor payments, follow up arrears and keep owners informed when a tenancy account requires attention.
Owners receive clear statements showing relevant income and expenditure. We also maintain records of approved invoices and property-management transactions.
ETPM operates under Class 1 Principal oversight, with established systems for the management of rental income, bonds and trust money.
Property management for strata apartments
Many North Sydney and Lower North Shore investment properties form part of a strata scheme.
Managing these apartments requires an understanding of both residential tenancy requirements and strata obligations.
Tenants need to be informed about matters such as:
Building access and security
Moving procedures
Parking and storage
Pets
Noise
Waste disposal
Balcony use
Renovation or installation restrictions
Common facilities
Strata by-laws
Because the ETPG Group provides both property and strata management, our team understands the relationship between the landlord, tenant, strata committee and owners corporation.
This wider understanding helps us communicate issues clearly and direct them to the appropriate party.
ETSM strata management
Through Ellouise Tyrrell Strata Management, we also support owners corporations across North Sydney and the Lower North Shore.
Our strata management services can include:
Day-to-day correspondence
Levy notices and contribution monitoring
Invoice processing and payments
Administrative and capital works fund budgeting
Financial reporting
AGM and committee meeting coordination
Meeting attendance and minutes
Common-property maintenance
Contractor coordination
Ten-year capital works fund planning
Insurance renewal and claims support
By-law administration
Strata roll maintenance
Section 184 certificates
Section 182 records inspections
New-owner onboarding
Our diverse strata portfolio includes buildings ranging from three to 100 lots.
We maintain a high staff-to-client ratio so our managers are not overloaded and our owners corporations receive meaningful attention.
Understanding Lower North Shore strata buildings
The Lower North Shore contains a wide variety of strata properties, from boutique harbourfront buildings to large residential towers.
Common management matters include:
Lift maintenance and replacement
Balcony and waterproofing defects
Façade and concrete deterioration
Roof and window leaks
Basement water penetration
Fire-safety compliance
Building security and access
Intercom and CCTV systems
Visitor parking
Major capital works
Harbour exposure and corrosion
Mixed residential and commercial use
Construction on neighbouring sites
We help strata committees identify priorities, obtain appropriate information and plan for both immediate and long-term expenditure.
Where technical advice is required, we can assist with coordinating appropriately qualified engineers, builders, consultants and other specialists.
Transparent strata financial management
Owners corporations should be able to understand how their money is being managed.
ETSM operates under the supervision of Director and Class 1 Principal Ellouise Tyrrell.
Through Intellistrata, owners and authorised committee members can access relevant financial reports, invoices, quotations, meeting documents, insurance information and scheme records.
Management fees are deducted monthly in accordance with the strata management agreement, with an itemised monthly tax invoice provided.
ETSM does not receive insurance commissions or commissions from contractors and suppliers. Our recommendations are made for the benefit of the owners corporation.
Independently owned and personally led
ETPG is independently owned and operated by Ellouise Tyrrell.
Ellouise has worked in Sydney’s property industry since 1992 and brings extensive property management, strata management and remedial-building experience to the group.
As Director and Class 1 Principal, Ellouise is responsible for professional oversight of the agency, including its property and strata trust-account responsibilities.
Mark Truran is ETPG’s Business Manager and works closely with property owners, strata committees, prospective clients and the wider management team.
Our clients are not dealing with a distant corporation or anonymous call centre. They have access to experienced people whose names and reputations are directly connected to the service provided.
Why Lower North Shore landlords choose ETPM
A genuine local office in Lavender Bay
Experienced residential property management
Careful tenant selection
Responsive maintenance coordination
Regular owner communication
Clear financial statements
Class 1 Principal oversight
Independent ownership
Personal, accountable service
Why owners corporations choose ETSM
Experienced strata leadership
A high staff-to-client ratio
Buildings ranging from three to 100 lots
Transparent management fees
No insurance commissions
No contractor or supplier commissions
Accessible scheme information
Practical maintenance coordination
Direct access to senior management
Request a rental appraisal or management proposal
Whether you need an experienced property manager for a Lower North Shore investment or a more responsive strata manager for your owners corporation, our team would be pleased to speak with you.
We can provide landlords with a rental appraisal and discuss the management needs of their investment property.
For owners corporations, we can review the current strata management arrangement and prepare a proposal tailored to the building.
ETPM North Sydney
Bay 6, Middlemiss Street
Lavender Bay NSW 2060
Telephone: 02 9969 1009
Email: reception@etpm.com.au
Frequently asked questions
Does ETPM have a North Sydney office?
Yes. Our Lower North Shore office is located at Bay 6, Middlemiss Street, Lavender Bay NSW 2060.
Which areas does the North Sydney office service?
We service North Sydney, Lavender Bay, Kirribilli, Milsons Point, McMahons Point, Waverton, Wollstonecraft, Crows Nest, Cammeray, Neutral Bay, Cremorne and surrounding suburbs.
Does ETPM provide residential property management?
Yes. ETPM provides residential property management for landlords and investors across North Sydney and the Lower North Shore.
Can ETPM provide a rental appraisal?
Yes. Our team can discuss the property, review relevant market information and provide rental-appraisal guidance.
What is included in ETPM property management?
Our service can include marketing, tenant selection, lease administration, rent collection, inspections, maintenance coordination, arrears monitoring and owner reporting.
Does the group also provide strata management?
Yes. Ellouise Tyrrell Strata Management provides strata management for owners corporations throughout Sydney.
What is the advantage of using a group that understands both services?
Our team understands the responsibilities of landlords, tenants, lot owners and owners corporations. This helps us identify whether an issue relates to the individual property or the wider strata scheme and communicate it to the correct party.
Does ETSM receive insurance commissions?
No. ETSM does not receive insurance commissions or commissions from contractors and suppliers.
How can I request a rental appraisal or strata proposal?
Call our North Sydney office on 02 9969 1009 or email reception@etpm.com.au.
